Services to Organisations
1. Diagnostic Research 2. Knowledge Management
3. Coaching 4. Conflict Resolution 5. Small Group Work
In the early 1980s when the late Fay Fransella created the Centre, she said it existed to give personal construct psychology to those who wanted it. At that time she did not foresee that this would take the Centre into large public and private corporations.
Over the years, the Centre's Diagnostic Research
service has proved of use to many other companies, both large and small.
Apart from the research service, the Centre has used personal construct
methods with senior management and other teams in organisations and run
courses in interviewing skills. It has also worked with companies in
relation to selection procedures, assessed training needs and much else
besides. The Centre's work is not 'pre-packaged'. We believe
that the way to provide the most usable information is to
tailor-make research and other interventions for each organisational
problem or issue.
2. Knowledge Management
An area of great concern in many organisations, is the management of
knowledge. The reason for this is simple - to maintain competitive
advantage organisations need to do more with fewer people and ensure that
the knowledge stored in the organisation is both identified and
disseminated. In particular, making tacit knowledge explicit and getting
people to share knowledge is often much easier said than done. A personal
construct approach is a very effective way of helping organisations to
identify, elaborate and disseminate knowledge.
4. Conflict Resolution
5. Small Group Work
Allied Irish Banks
Ford of Europe
National Health Service
North Thames Gas
Savory Moore (Chemists)
Mike Bruce, Senior Manager
Corporate Development of British Airways said:
(Industrial and Commercial Training, 1987, volume 9, 5.)
Willfred Greyling (at the time Professor of Applied Linguistics) made this comment on completion of a ‘group grid’ project:
"those participating in it stated that they felt empowered and that they had gained critical-reflective skill"
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